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Limited Warranty Conditions

Limited Product Warranty 10 years
Limited Peak Performance Warranty 25 years

Acronyms

BIPV   Building Integrated Photovoltaics
PV       Photovoltaic
STC    Standard Test Conditions (T= 25°C, Solar Irradiance = 1000 W/m2, AM = 1.5)

Definitions

 

Buyer: The natural or legal person directly acquiring the Product(s).

Supplier: Roofit Solar Energy or its distributor selling the Product(s) to the Buyer.

Warranty Period: Begins on the date of completion of the installation of the Product(s) but not later than 3 months after delivery of the Product(s) to the Buyer by Roofit Solar Energy, whichever is earlier.

Parties: The Buyer and Roofit Solar Energy jointly.

Qualified installer: An individual or company with documented proof of competence in metal roofing and PV installation or recognized by the Supplier as having the necessary expertise to install the Product(s).

Product(s): Roofit Solar Energy BIPV modules.

Roofit Solar Energy: Roofit Solar Energy OÜ, registry code: 12978418, address Härgmäe 21, 13525 Tallinn, Estonia.

Standard Test Conditions (STC): The determination of the actual yield of solar panels is done according to Standard Test Conditions: light spectrum of AM1.5, irradiance of 1000 W/m2, and cell temperature of 25 °C.

Introduction

This Limited Warranty applies to Products delivered to the Buyer on or after October 15, 2025 (Incoterms 2020) and remains valid until a new revision is issued by Roofit Solar Energy.

1. Geographic Applicability

This Limited Warranty is only applicable to Products installed in following regions: Canada, the United States of America, European Union countries, Albania, Bosnia and Herzegovina, Liechtenstein, North Macedonia, Montenegro, Norway, Serbia, Switzerland, Iceland and the United Kingdom.

For installations in other countries, the applicability of this Limited Warranty is subject to approval by Roofit Solar Energy upon request.

2. Product Types Covered

This Limited Warranty applies exclusively to the following module types of Roofit Solar Energy:

a) NuClick 2.0 series

  • NuClick 2.0 T-2×12/120 BT/0.6/MAT/9005;
  • NuClick 2.0 T-2×18/180 BT/0.6/MAT/9005;
  • NuClick 2.0 SG T-2×12/120 BT/0.6/MAT/9005/SG;

b) Velario Slim series

  • Velario Slim T-2×12/120 CP/0.5/GLO/9005;
  • Velario Slim T-2×18/180 CP/0.5/GLO/9005;
  • Velario Slim SG T-2×12/120 CP/0.5/GLO/9005/SG;
  • Velario Slim T-2×12/120 HDX/0.5/GLO/9005;
  • Velario Slim T-2×18/180 HDX/0.5/GLO/9005;
  • Velario Slim SG T-2×12/120 HDX/0.5/GLO/9005/SG;

c) Velario series

  • Velario 115/3×8/002; Velario 145/3×10/002; Velario 175/3×12/002. The Products in this series have metal type code CP.

d) Other types

  • Roofit 4×12/235W/RR33/B/RC; Roofit 4×8/155W/RR33/B/RC. The Product types here have metal type code BT.

Metal type code in model names and specifications: If the Product module name or
specification includes a two-/three-letter metal type code (e.g., BT, CP, HDX), this determines which usage limitation applies to the Product: type code BT – Exception 4.3.2; type code HDX – Exception 4.3.3.

3. General

  1. Roofit Solar Energy provides a Limited Warranty to the Product(s) which is applicable solely to the Buyer.
  2. This Limited Warranty is transferable to any subsequent owner, provided the Product(s) remain installed at their original location without being moved or disassembled after initial installation.
  3. Defects found before installation and within 3 months of delivery are claimable if the Product is uninstalled and free from damage caused after delivery, and the Supplier is notified in writing within 30 days of discovery; all Limited Warranty terms, exclusions, limitations, the defined Warranty Period, and Remedies apply unchanged.
  4. Warranty claims must be submitted in writing to the Supplier within the applicable Warranty Period and must include the original invoice or equivalent proof of purchase.
  5. Transport costs for defective Product(s) (for example costs associated with returning Product(s) to the production facility, any measuring facility, or delivery of repaired or replacement Product(s)) are not covered by the Limited Warranty. Return of the Product(s) is permitted only with written consent from Roofit Solar Energy. The Limited Warranty does not cover costs related to testing, removal, or installation of the Product(s) or any other expenses incurred by the Buyer.
  6. Visual appearance defects such as scratches, stains, mechanical wear, rust, discoloration, mold, deterioration, and natural oxidation are not covered unless they affect the functional capability of the Product(s). Claims for breakage are valid only if there was no external influence. Claims relating to such defects that impair functional capability are valid only within the Limited Product Warranty period of ten (10) years.
  7. Repair or replacement of Product(s) does not extend the original Warranty Period.

4. Limited Warranty

4.1. Limited Product Warranty

Roofit Solar Energy guarantees for a period of 10 years (120 months) from the start of the Warranty Period that its Product(s) will be free from material and workmanship defects affecting performance of the Product(s), provided they are installed, used, and maintained according to standard product documentation (such as installation and maintenance manuals, datasheets etc.) which have been provided by Roofit Solar Energy or made available on Roofit Solar Energy’s webpage or given access to by Roofit Solar Energy.

This Limited Product Warranty does not warrant a specific power output, which is addressed exclusively under the Limited Peak Performance Warranty.

4.2. Limited Peak Performance Warranty

Roofit Solar Energy guarantees for 25 years from the start of the Warranty Period:

  1. For the first year, the actual power output of the Product(s) will be at least 97.5% of the labeled nominal power output.
  2. From the second year, the actual power output of the Product(s) will decrease by no more than 0.73% annually for 24 years. By the end of the 25th year, the actual power output will be at least 80% of the labeled nominal power.

This Limited Peak Performance Warranty applies only to performance reductions due to natural aging of glass, cell or embedding film.

Actual power output will be verified under STC conditions by Roofit Solar Energy or an authorized third-party testing body. The test equipment tolerances shall be applied to all power measurements, and these are carried out in accordance with IEC 60904.

4.3. Exclusions and limitations

4.3.1. General Exclusions and Limitations

To maintain Limited Warranty validity, the Product(s) must be paired with inverters equipped with Arc Fault Circuit Interrupter (AFCI). Use of inverters without AFCI protection voids this Limited Warranty. The Limited Warranty does not apply to Product(s) not installed by Qualified installers and excludes economic losses, including loss of revenue. It does not cover Product(s) damage or defects caused by:

  1. Negligence during transportation, handling, storage, or use.
  2. Failure to comply with the safety, installation, operation, and maintenance instructions provided by Roofit Solar Energy, or to observe the technical specifications contained in the applicable Product Datasheet (please refer to the specific Roofit Solar Energy Safety, Installation, Operation and Maintenance Manuals and Product Datasheet for the respective Product(s)), as well as applicable codes and standards.
  3. Unauthorized repairs or modifications.
  4. Altered or removed product labels, types, or serial numbers.
  5. Improper or unsafe system design (including constant shading to the Product(s), inadequate ventilation, incompatible components, over-current/over-voltage, power surges, voltage fluctuations, grid anomalies).
  6. Exposure to aggressive substances or chemicals (e.g. direct contact with sea water, salt, salt fog, chemical substances, smoke).
  7. Installation near flammable gases.
  8. Use on mobile platforms or other applications not intended by design.
  9. Force majeure or other external events beyond Roofit Solar Energy’s control, including, without limitation, lightning; flooding; fire; hail; storms; earthquakes; extreme temperatures; vandalism; or wind, snow, or ice loads exceeding the Product’s specified ratings.

4.3.2. Exception 1 – applies to Products with metal type code BT

In addition to the General Exclusions and Limitations specified in section 4.3.1., the use of these Product(s) in C4 or worse corrosivity category environments (according to ISO 9223, e.g. polluted urban areas, industrial areas, coastal areas, subtropical and tropical zones) and within 1 kilometer of the shoreline is prohibited without prior written consent from Roofit Solar Energy. Exception to this limitation is:

  • Baltic Sea coastal areas east from Trelleborg in Sweden and east from Stralsund in Germany, where there is no distance limitation from shoreline, provided there is no direct sea water contact.
  • In Norway, Denmark, and Sweden West coast (west from Trelleborg) coastal areas, the minimum distance from the shoreline must be 300 meters.

4.3.3. Exception 2 – applies to Products with metal type code HDX

In addition to the Exclusions and Limitations specified in section 4.3.1., the use of these Product(s) in C5 or worse corrosivity category environments (according to ISO 9223, e.g. industrial areas, coastal areas, subtropical and tropical zones) and within 1 kilometer of the shoreline is prohibited without prior written consent from Roofit Solar Energy.

Failure to obtain written consent or comply with installation proximity and corrosivity category requirements specified in sections 4.3.2. or 4.3.3. voids this Limited Warranty.

4.4. Remedies for Warranty Claims

Subject to this Limited Warranty, if Roofit Solar Energy determines in its reasonable judgment that the Product(s) fail to conform to the Limited Product Warranty or the Limited Peak Performance Warranty during the applicable Warranty Period, Roofit Solar Energy will, at its option, provide one of the following remedies:

  1. repair the affected Product(s);
  2. replace the affected Product(s);
  3. supply additional Product(s) to compensate for any warranted performance shortfall; or
  4. offer monetary compensation determined solely by Roofit Solar Energy.

Replacement Product(s) may be new or refurbished and of identical or functionally equivalent type. If production of the affected Product(s) is discontinued or such product is otherwise unavailable, Roofit Solar Energy may deliver a similar Product(s) (of similar size, color, shape, and/or power output).

Unless instructed otherwise by Roofit Solar Energy, Buyer shall dispose of replaced Product(s) in accordance with all applicable regulations on electronic waste treatment and disposal at its own cost. Product(s) that have been replaced shall not be sold, reworked or reused in any way unless expressly authorized by Roofit Solar Energy.

The remedies in this section are the Buyer’s sole and exclusive remedies for breach of the Limited Product Warranty or the Limited Peak Performance Warranty.

5. Claim Process

The Buyer must report any damage to the Product(s) to the Supplier in writing within the applicable Warranty Period and within thirty (30) calendar days after the earlier of: 1) the date the Buyer first discovered the damage 2) or the date the Buyer reasonably should have known of the damage. Claims submitted after the expiry of the applicable Warranty Period may be rejected. Claims must include:

  • Full name of the individual making the claim.
  • Detailed explanation of the claim with supporting documents (e.g., pictures, data).
  • Proof of purchase of the Product(s).
  • Product(s) installation address.
  • Product(s) installation date.
  • PV system layout and electrical plans, showing module locations and string connections.
  • Inverter/monitoring data (on request): Buyer shall provide read-only access or exports (logs, performance and electrical data, serials/firmware, and module-level telemetry if installed).
  • Any additional information required by the Supplier to assess the claim.

The Buyer shall cooperate with the Supplier’s investigation, including providing the data in the preceding item within a reasonable time (not exceeding 14 days) after request and facilitating site access/inspection where reasonably required. Failure to provide requested data or access may result in the claim being suspended or rejected for insufficient evidence.

Upon receiving a claim, the Supplier may request additional evidence. If the Product(s) needs to be tested by a third party, the institute must be ISO/IEC 17025 accredited, and both parties must agree on it.

A Buyer as a natural person has the right by contacting the respective authorities, to use free of charge, any legal remedies arising from law against the Supplier in the case of non-conformity of the Product(s).

6. Other provisions

If any provision of this Limited Warranty is ineffective, the remaining provisions retain full effectiveness. The Parties shall replace ineffective provisions with effective ones in line with the Limited Warranty’s objective and purpose.

Any dispute arising out of or relating to this Limited Warranty shall be referred to and finally resolved in accordance with the governing law and dispute resolution provisions of the purchase agreement between the Buyer and Roofit Solar Energy for the relevant Products. Mandatory consumer-law rights remain unaffected.